JGT is Ready for Vacation
Thanks to Automatic Conversion
CLIENT CASE
The De Jong-Grauss Transport case in summary
- Limited group of customers with EDI integration
- Still a lot of manual order entry
- Orders flying in during peak moments
- Error-prone process
- Implementing AOI module without customer assistance
- Quickly checking green balls in Portbase
- The team can go on vacation with peace of mind
“"After a demo, we were quickly convinced. This solution can be implemented without bothering customers. At the moment, we automate 70%, and the goal is 90%."”
Jan VerlaanDe Jong-Grauss Transport
De Jong-Grauss Transport (JGT) specializes in container transport by road, including tipper containers, tank containers, refrigerated, and waste transport. The company operates 170 trucks, serving customers in the Benelux, Germany, and France. JGT strives to provide fast, efficient, and reliable transport every day, and this extends to smooth operations in the office as well.
Customers lack time for EDI
JGT has an EDI integration, covering orders to invoices, but only with a limited group of customers. Other customers are not willing to invest in a relatively expensive integration, or they simply don’t have the time for it. As a result, only 40% of order processing is automated with EDI, leaving a significant amount of manual order entry. This becomes a challenge in a sector where orders can flood in during peak moments.
Error-prone
order entry process
Jan discusses the challenges with order entry: “We actually don’t have enough staff for a smooth order processing. During peak moments, mistakes were easily made. During vacation periods, we had to sort everything out. We entered all orders that had to be delivered the next day during the day, and the rest in the evening. It puts a lot of pressure on the team. When I saw a post on LinkedIn about a fellow carrier automatically converting orders with Simply Deliver’s AOI module, I immediately contacted the company. They thought it was a good solution, so I reached out.”
Quick onboarding
of customers
“After a demo, we were quickly convinced. This solution can be implemented without bothering customers. We gave the green light for implementation. The integration with our bpa container trucking TMS was rock-solid within a few weeks. We simply drag the orders into the converter, and they appear in the TMS in no time. If a customer template changes, no problem – Simply Deliver can quickly read in a new layout for a small fee. We could do it ourselves, but we prefer to outsource it for that amount. We are already live with several major customers, and we see this as a catalyst to onboard the smaller customers as well. Currently, we automate 70%, and the goal is 90%,” explains Jan.
Vacation with
peace of mind
Over the past six months, the JGT team has been able to test the system thoroughly. Jan is pleased that there is now a flow in the process: “We appointed an ambassador internally, and word spread like wildfire. Everyone is now using it. You can tell that we have more room on the department for other tasks. The order processors have become process facilitators. Now, the team can go on vacation with peace of mind because the orders flow in directly. Our order processing is faster and more reliable, and we can handle more orders with the same number of people.”
Green balls
in Portbase
In our line of work, you want to know as quickly as possible whether containers can be picked up or delivered. “Now that orders are in our system right away, we can check directly via Portbase if all information is correct at the terminals. We already notice fewer typing errors. Fewer mistakes make the work more enjoyable for the staff. Previously, order processing would only be finished at 8 pm, and now they often leave at half past five. That also means more time for family. Planners can also get to work faster when the order information flows in automatically. After all, logistics is all about an efficient and error-free operation,” concludes Jan determinedly.
Do you have questions?
We’d love to hear from you
Or contact us
Do you have questions? Then please contact our specialist
Frank Erftemeijer
Mitchel van der Meulen
Do you have questions?
We’d love to hear from you
Or contact us
Do you have questions? Then please contact our specialist
Frank Erftemeijer
