Frequently asked
questions

Answers to the most frequently asked questions of our customers

Yes, it is. You can easily choose to enter into a monthly basic contract that you can terminate at any time.

We work together with the world’s leading hosting company “Basefarm”.

We strongly advise our customers to take advantage of the benefits of using the cloud. (no infrastructure costs, no maintenance & upgrade costs and automatic upgrades / backup etc …) but if there really is no other way to use it, we can also arrange a local installation.

Yes, please contact us about this.

Questions about automated order entry

PDF, Excel, Word, Images, Emails

Yes, but it must be readable.

If you have knowledge of your back office integration, this can be done in 5 days.

Yes, we have standard integrations. Please contact us for the complete list.

Questions about the customer portal

Yeah. Not only that, you can fully customize it to the look & feel of your business. You will also get a special link such as; portal.mycompany.com

Almost everything as you allow. Create new shipment, update shipments (if allowed), send or request documents, track the shipment (location, timestamps, events, etc.) Price request, check existing contracts, invoices, etc…

Yes, we have a very flexible and advanced security and authorization system.

Questions about Visibility Platform

Not if the truck has an on-board computer. From there we can also read the data.

Yes, we have standard integrations. Please contact us for the complete list.

Questions about intermodal order management

Truck, rail, inland waterway, ferry

Yes, we have standard integrations. Please contact us for the complete list.

Not found what you’re looking for?
Please contact us.

Contact us