Every day, as a trading and production company, carrier or freight forwarder, you are faced with a tons of questions about orders. With Simply Deliver’s customer portal, you can create order for this chaos. All customer contact can run through this online module.
With the customer portal of Simply Deliver your customers can easily create, upload (Excel, Word and PDF) and track shipments with milestone information. They can also share or view documents such as CMR, packing lists and photos. Additionally, you can also allow them to request quotes.
& centralize all
The Simply Deliver module allows customers to place their orders directly and automatically in the system, so you can schedule them easily. In addition, all communication about the transport is done via the customer portal. That’s easy and efficient. Standard connectors are available for quick implementation.
All orders, documentation and track & trace information in one clear dashboard. That gives you and your customer control and overview. Handle everything around a transport order in an online environment. Simply Deliver is a cloud-based SaaS solution that can be fully configured based on customer requirements and corporate identity.
Reduce your costs today
Give your customers direct access to all transport progress. This prevents continuous calls and e-mails. This means that your employees can focus their attention on important matters. This saves you costs.
Facts & Figures
- Customer satisfaction increases by 30%
- Team productivity increased by 75%
- Return On Investment is on average 3 months
- OnTimeInFull increase 25%
- Reduction of penalties 20%